At Promecta (the “Company”), we care about the security of your personal data. This privacy notice has been prepared in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you, in our capacity as data controller, about the personal data processed through the www.promecta.com website and our communication channels.

1. Data Controller

Promecta
Address: Bulgurlu Mahallesi Bulgurlu Caddesi Market Sokak 1/1 Üsküdar/İSTANBUL, Türkiye
E-mail: [email protected]
Phone: +90 530 377 40 52

2. Personal Data We Process

  • Identity data: first and last name.
  • Contact data: e-mail address, phone number.
  • Request data: company name, subject and content of your message.
  • Transaction security data: IP address, date and time of form submission, browser information.
  • Analytics data: only if you give consent, website usage data collected through cookies (see our Cookie Policy).

3. Purposes of Processing

  • Receiving, evaluating and responding to your contact and quotation requests,
  • Carrying out pre-contractual processes regarding our products and services,
  • Ensuring website security and preventing abuse and spam,
  • Fulfilling legal obligations and responding to requests from competent authorities,
  • If you consent, analysing and improving the use of the website.

4. Legal Grounds

Your personal data is processed on the legal grounds that it is directly related to the establishment or performance of a contract (Article 5/2-c KVKK), necessary for compliance with our legal obligations (Article 5/2-ç) and necessary for our legitimate interests, provided that your fundamental rights and freedoms are not harmed (Article 5/2-f). Analytics cookies are used only on the basis of your explicit consent (Article 5/1).

5. Method of Collection

Your personal data is collected electronically, partly by automated means, through the contact and quotation forms on our website, e-mail, phone and cookies.

6. Transfer of Personal Data

Limited to the purposes above, your personal data may be transferred to our business partners and service providers that provide website hosting, security and content delivery, e-mail and (if you consent) analytics services, and to competent public authorities upon request. As some of these service providers (e.g. e-mail and analytics services) operate servers abroad, such transfers are carried out in accordance with Article 9 of the KVKK.

7. Retention Period

Your personal data is retained for as long as required by the purpose of processing and by the applicable legislation. Requests submitted through our forms are kept for a maximum of 2 (two) years after the request is concluded and are then deleted, destroyed or anonymised.

8. Your Rights

Under Article 11 of the KVKK, you have the right to apply to the data controller to:

  • learn whether your personal data is processed,
  • request information if it has been processed,
  • learn the purpose of processing and whether data is used in line with that purpose,
  • know the third parties to whom your data is transferred in Türkiye or abroad,
  • request correction of incomplete or inaccurate data,
  • request deletion or destruction of your data under the conditions set out in Article 7 of the KVKK,
  • request that third parties to whom your data has been transferred be notified of such correction, deletion or destruction,
  • object to any result against you arising from analysis exclusively through automated systems,
  • claim compensation for damages arising from unlawful processing.

9. How to Apply

You may send your requests, together with information identifying you, by e-mail to [email protected] or in writing to our address above. Your request will be concluded free of charge within 30 (thirty) days at the latest.

You can contact us directly to implement these strategic steps and receive our customized model proposal for your organization.